The total assessment and breakdown of land and improvements values is available to all property owners. The Assessment Department can provide this information at any time. Owner information is protected under the Freedom of Information and Protection of Privacy Act (FOIP) and is available to the property owner only or an authorized representative.

First, please give our Assessment Department a call to discuss your concerns (403-845-4444). If valid evidence is presented, regarding the accuracy of assessment information, we will update the county records immediately. Quite often, disagreements are the result of not understanding the assessment process. Our staff is more than willing to answer any questions you may have and will make every effort to address your concerns. If, after the Assessment Department has explained your assessment and you still have unresolved concerns, you may file a complaint with the Regional Assessment Review Board. It must be filed within 60 days from the date your assessment notice was mailed. The final date for appeal is on your assessment notice.

Fees for Complaints are:

Assessment complaints must be accompanied by the assigned fee, or they will not be accepted. If an assessment complaint is successful, the complaint fee will be refunded.

Provincial legislation outlines how property assessment complaints must be made. Please contact the Regional Assessment Review Board for further information.

All assessments are based upon market value. An estimate of market value is determined by average sales prices with the municipality for similar properties using comparable sales. The assessment should reflect what the property would be valued as of July 1 year prior and any physical changes as of December 31 of that year.

To properly assess property, the Assessment department needs to collect accurate data. When an Assessor visits your property, he/she is simply collecting this data and classifying your property (property valuation is not done during inspections). Provincial legislation states the County must re-assess properties annually. It is suggested that 20% of the properties be re-inspected annually. Having an Assessor visit your property can be a good opportunity for you to confirm that the assessment data is correct. Assessors will be more than happy to review any questions or concerns you may have regarding the assessment information.

Yes, as per the Municipal Government Act. However, they must provide identification and a reason for the inspection. Allowing an Assessor on your property is a great chance to know what will be assessed and to update any physical changes since last inspection. If an Assessor is denied access, the Assessor will make an estimate on the assessment from outside the property, and the property owner may lose the right to appeal.