Broadband Project


Project Background

Clearwater County’s Broadband Internet Project is a multi-year initiative that aims to deliver high-speed Internet connectivity to a majority of residents and businesses in the County. High-speed Internet access has been consistently identified as an essential component of economic and social well-being by County residents. A vast majority of County residents and businesses are under-served by available Internet services, most of which fall below the Canadian Radio-television and Telecommunications Commission’s (CRTC) standards for broadband speeds.
In the County's Strategic Plan 2019-2022, Council has formally recognized the goal of providing Internet accessibility to the majority of County residents and businesses as a key priority. It also adopted a municipal broadband policy that provides a framework to guide the initiative. As part of its efforts to bridge the digital divide in the County, Council has committed to building a high-speed broadband Internet network and is currently considering a plan to achieve this goal.

Core Backbone Broadband Internet Plan

What We Heard Report

The Core Backbone Broadband Internet Plan 2020-2025 is a six-stage project that would use a combination of over 330 kilometres of fibre optic cable and wireless towers to provide high-speed Internet connectivity throughout the County. Please see our Broadband Fact Sheet (pictured right) for more information about the Core Backbone Plan.

The strategy involves a Fibre to the Node (FTTN) model, which brings a fibre connection to hundreds of customers within a given radius of the node. From there, Internet service providers (ISP) will deliver service from the node to the individual destination. This means the County will not be providing end-user Internet services but encouraging competition among ISPs.

The project would cost approximately $20 million and would take between three and six years to complete. After which, 85% of residents and businesses would have nearby access to the core backbone and the opportunity for high-speed Internet connectivity. 

To address the County’s digital divide, Clearwater County Council has committed to building a high-speed broadband Internet network and is currently considering a plan for construction and implementation.

The proposed Core Backbone Broadband Internet Plan 2020-2025 would:

  • Cost approximately $20 million and take between three and six years to complete.
  • Provide nearby access to high-speed Internet connectivity to 85% of residents and businesses.
  • Install approximately 330 kilometres of fibre-optic cable and several wireless towers.


What will this mean for residents and businesses?

Clearwater County’s Broadband Internet Project will have significant impacts on the lives of residents and businesses. Due to population sizes, market conditions discourage Internet Service Providers (ISP) from investing in broadband infrastructure in rural areas, including alternative routes to Internet Exchange Providers (IXP) in major cities. A municipally-owned fibre-optic network would create multiple routes to IXPs and provide interconnectivity at lower scalable prices. It would also widen the service areas of existing ISPs, encourage new entrants and foster a competitive marketplace. This often translates into higher speeds, improved services and lower prices for consumers.




Clearwater County, like other rural areas in Canada, has far slower speeds than urban areas. Internet speeds, which are measured in megabits per second (Mbps), vary dramatically across the country. The CRTC has established an average speed of 50 Mbps for downloading and 10 Mbps for uploading as universal standards for adequate Internet services. While average download speeds reach over 44 Mbps in urban Canada, they average less than 4 Mbps in rural Canada. The proposed fibre-optic network would enable minimum download speeds of 50 Mbps for downloading and 10 Mbps for uploading for both fibre and  wireless connections.



Another major impact will be the expansion of coverage. As part of the plan, wireless technology will be deployed along the proposed routes to extend service within 15 to 20 kilometres of the network. 

The implementation of the project will also enable a number of potential services, including:
  • Voice over the Internet Protocol (VOIP) Phone
  • Internet Protocol Television (IPTV)
  • Prepaid Internet access for tourists and campers
  • Agri-Tech services




The Core Backbone Broadband Internet Plan 2020-2025 would partially address the high cost of Internet connectivity in the County by creating an opportunity for an alternative high bandwidth Internet connection route to the Internet Exchange Point (IXP) hubs in Calgary and Edmonton. A municipally-owned fibre-optic network would bypass the high costs of interconnection to the IXP hubs via existing providers.



Ferrier Acres Pilot Project

In May 2020, Council approved a pilot project to deliver broadband service from Rocky Mountain House to Ferrier Acres. To read the full news release, click here. The total estimated cost of the project is $998,000, with federal funding covering $371,288 and the remainder of $626,712 to be funded from the approved 2020 broadband capital budget.

The project involves the installation of over 15 kilometres of fibre optic cable from Rocky Mountain House to Ferrier Acres. The investment represents a major step for the Core Backbone Broadband Internet Project, which aims to provide high-speed Internet connectivity to a majority of residents and businesses in the County.

The Ferrier Acres Broadband Pilot Project is intended to provide insight into the planning and preparation of scaling up service throughout the region. By establishing operations and setting up an organizational structure, the County will be able to test multiple factors to pinpoint optimum methods for facilitating service. The project also enables the County to enter preliminary discussions with Internet Service Providers about pricing models, infrastructure sharing and minimum service levels.

The design of this portion of the Core Backbone Broadband Internet Project includes multiple connection points along the 11A-Old 11A route at various crossroad or drive locations with the presence of manholes or handholes for connection to businesses and residences along the route.

So far crews have:
  • Completed site preparation, including clearing property, preparing for utility connections and the placement of a POP (Point of Presence) facility for active fibre and wireless equipment.
  • Verified access to a conduit crossing the North Saskatchewan River via Highway 11A bridge and prepared for the installation of fibre optic cable.
  • Finalized permits and rights-of-way for roads, utility lines, telecommunications, and railways.
  • Surveyed the entire 15.3 kilometre route in preparation for trenching, plowing and directional boring.


Nordegg Interim Solution 

As part of the Core Backbone Broadband Internet Project, a combination of fibre-optic cable and wireless towers will provide high-speed Internet connectivity to the community of Nordegg and surrounding areas. Internet connectivity is as critical to the well-being of our residents as roads and bridges. While the community of Nordegg continues to experience sustained growth, reliable Internet access has emerged as an urgent priority. To address this need, Council has expressed its intention to dedicate funding in its 2021 Capital Budget to the development of the Nordegg Interim Solution. Designed as a near-term initiative, the investment will improve Internet connectivity using a series of high-capacity radio links. The project is scheduled to be completed in 2021.

Public Engagement

Phase I
In the fall of 2017, Council conducted a Clearwater County resident and business demand survey. Click on the links below to view the survey results and summary presentation by Banister Research.
Phase II
In May 2018, Council hosted three public open house meetings in Nordegg, Leslieville and Caroline as well as meetings with local Internet service providers (ISPs). While some concerns about timing and cost were raised, the majority of participants voiced support for the broadband service.
Click here to review the Public Participation Plan for the Broadband Project.


Phase III 

As part of ongoing consultation efforts for the Broadband Internet Project, Administration conducted public engagement initiatives that aimed to provide up-to-date information and gather feedback using an online and in-person comment form.

Information was distributed about project budget estimates, timelines and the impacts on residents and businesses through the County website and promoted using local newspapers, Facebook and Twitter. To better understand attitudes towards the project, Administration provided an online and hard-copy comment form for the public to submit their opinions and questions. Submission of comment forms was made available for a total of 21 days, from July 30 to August 20, 2020.

Upon review, the responses demonstrated that a large majority were in favour of the broadband project with most emphasizing the need for high-speed Internet service in the region. However, considerable apprehension also exists about the ability of Internet service providers (ISP) to deliver quality Internet connectivity.

Among the key findings from the responses:

  •  A large majority (76%) of respondents were supportive of the broadband project.
  •  The project is seen as a key driver of economic development and diversification.
  •  Supporters expressed the importance of connecting remote areas of the County.
  •  There are considerable concerns about the performance of Internet service providers.
  •  There are questions about the sequencing of project stages.

To see the entire What We Heard report click here.